A: Many companies in the HVAC industry don’t express the need to be there for their customers after installation or service of heating and cooling systems. But a solid, good reliable company, such as JC Heating & Cooling, will stand behind its work. One way is through our Service Agreement Plans which guarantee our workmanship and provide you with priority service. Another is our 100% Customer Satisfaction Guarantee: if you’re not completely satisfied with our service we’ll do whatever it takes to make it right. Remember, you are spending a lot of money on repairs or replacement of equipment and the last thing you have to worry about is if it was done right! We encourage consumers to research a company’s background, ask a friend or neighbor, or see recent work that they have done.