FAQs

Q: What should I look for when choosing a new heater, heat pump or A/C unit?

A: Here are some general rules of thumb when you are ready to replace your existing equipment:

• Choose a manufacturer that has a good reputation for quality and durability.
• Choose a model that with a high efficiency rating to bring you better comfort and lower your seasonal energy bill.
• Choose the correct equipment size and system for your home.
• Don’t just buy a unit just because it is on sale and seems like a great deal at the time; do some research on the product or ask the installation representative for more product information.
• Finally, choose a reliable company with excellent customer satisfaction and a track record of service after the sale. Talk to your friends and neighbors. Check out contractor ratings and reviews online from organizations likeAngie’s List or the Better Business Bureau. Chances are, you’ll get plenty of recommendations for Horizon Services!